Specialty Sales & Distribution

Clinical sales expertise to elevate your brand.

We bridge the gap between innovative medical manufacturers and healthcare providers through dedicated, direct market access. Partner with us to deliver Care with Certainty and accelerate your product’s growth across the healthcare landscape.

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The CHS Distribution Advantage

Our distribution capabilities are driven by nearly six decades of expertise and a commitment to rigorous regulatory compliance.

National Distribution Coverage

Agility and adaptability to meet diverse customer needs.

Cross Border Logistics Expertise

Seamless movement of products across the North American market.

Predictive Analytics

Strategically stocking items closer to our customers for rapid fulfillment.

Multi-Modal Flexibility

Receive your delivery despite inclement weather and geopolitical activity.

Enormous Reach

Thousands of customers across every healthcare callpoint.

Bilingual Customer Care

English and French teams that cover all time zones in North America.

Local enough to be there, expert enough to matter.

CHS Sales and Marketing Capabilities

CHS provides a comprehensive suite of distribution and support services, ensuring healthcare facilities receive the products, service, and guidance they need on time and with exceptional reliability.

  • Specialized Sales Team

    Sales and clinical specialists identify product needs and support informed decision-making for complex hospital environments.

    • Five specialized sales teams: Critical care and emergency, Surgical, Interventional, Respiratory/Anesthesia, and Non-acute.
    • Every team is supported by a team of CHS employed registered nurse clinical specialists.
    • Sales team contributes clinical fluency in every conversation.
    • Deep relationships and expertise in every clinical call-point.
    • Small territories, big availability.
    • Sales coverage in every province and territory.

  • Dedicated service for private label and contract manufacturing of biomedical products and components.

    • Ability to leverage CHS house brands (i.e. MED-RX®) to simplify the labelling and registration process.
    • High-volume production capacity.
    • End-to-end project management.
    • Demand generation through digital campaigns (social media, email, web).
    • Dedicated marketers galvanize CHS' internal resources to suit your needs.
    • Deep healthcare market, regulatory affairs, product, and clinical expertise.
    • Clinical and technical knowledge enables a "train the trainer" approach for implementation.
    • Seamless integration of digital campaigns and sales activities through CRM and pipeline reviews.
    • Strategic promotions of products at industry events with support of KOLs.
Healthcare professionals inspecting medical supplies in a warehouse.

Ensuring Operational Excellence

We provide end-to-end support for your operations by complementing our distribution with essential manufacturing and technical expertise.

Technician testing medical equipment with multimeter in a healthcare setting.

Service & Repair

Expert capital equipment setup, repair, and troubleshooting via in-house biomedical technicians.

  • Minimised equipment downtimes

  • Solves complex maintenance issues 
for high-value clinical equipment

  • Ensures reliable, specialised 
support is readily available

Learn about Service & Repair
ABB robotic arm performing precise manufacturing tasks in a clean industrial environment.

Manufacturing

CHS-made products built with strict quality controls

  • Vertical integration ensures supply control

  • ISO 13485:2016 certified production

  • High-volume capacity for critical components

Learn about Manufacturing

Clinical Insights and Healthcare Industry Expertise

Stay informed with the latest updates on medical device manufacturing, regulatory compliance, and innovations in specialty care.

All Resources

Frequently Asked Questions

Review answers to common questions regarding our Specialty Distribution, Technical Service, and Contract Manufacturing capabilities. This resource supports informed procurement and operational due diligence.

Contact Us

  • Our Specialty Sales and Distribution service connects healthcare organizations with medical products through clinical sales expertise, product knowledge, customer care, warehousing, contract support and distribution planning. We help procurement and clinical teams evaluate product fit, documentation, availability and ordering requirements.

  • We help reduce supply risk by combining category expertise, inventory planning, responsive communication and distribution centers.

  • Yes. We support purchasing conversations for hospitals and healthcare organizations by helping with product documentation, contract requirements, RFP or RFQ needs, product availability and category guidance.

  • Our clinical and product specialists help teams review how specialty products fit real healthcare workflows. We can support conversations about product use environments, documentation, implementation considerations, substitutions where appropriate and next steps for purchasing.

  • We support categories such as anesthesia, respiratory, critical care, diagnostic imaging and radiology, cardiology, vascular access, infection control, pharmacy, surgery, neonatal, patient care and interventional products.

  • Organizations can contact us with product categories, quantities, documentation needs, contract requirements and timeline. We will route the request to the right customer care, sales or product specialist for next steps.

Get Started with Certainty

Request a quote, ask a technical question, or speak 
with a specialist about your supply chain needs.

Medical ventilator and monitoring equipment in a hospital ICU setting. A newborn baby peacefully sleeping in a caregiver’s hand. Advanced surgical team performing a complex operation in a modern hospital operating room.

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Prefer to talk on the phone or email?

905-825-9300 customercare@chsltd.com